Certified Facilitative Mediators Association

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Choosing a mediator

An experienced mediator should be willing to listen to your needs and explain the mediation process so that you can make an informed decision.

To ensure that the selected mediator can address needs unique to your situation, it can be helpful to ask a few questions like the ones below:

  • What is your background?
  • What is your approach to facilitative mediation?
  • What is your training? When did you complete it?
  • How many cases have you mediated?
  • What are your areas of practice?
  • Do you have experience mediating a case like mine?
  • What are your rates and how do you charge for mediation services? Are there any additional fees?
  • How Quickly Can You Schedule Mediation?
  • How does the process end? Who drafts the agreement?
  • Can you mediate online?
  • Do you belong to any professional organizations?
  • Can you provide references? (Some may not be able to because of the confidential nature of the mediation process.)

Please note that some of the answers to these questions may appear on the mediator’s profile in the directory.