COST $550

DATES:
December 4-6 (W/Th/F 3:00-8:00p.m.)
December 7 (S 8:00a.m-1:00p.m)

INFORMATION:
Class led by Carol Barkes, CPM (Idaho Mediation Association)
208~477~8973 or email Carol at carol@carolbarkes.com

TOPICS
Review of Basic Mediation ⬥ Research and Conflict ⬥ Delivering a Proper Opening Statement ⬥ Maintaining Fairness and Neutrality ⬥
Confronting Biases ⬥ Overcoming Resistance to Mediation ⬥ Working and Mediating with Attorneys ⬥ Moving Parties from a Past to a
Future Focus ⬥ Working with Emotional Parties ⬥ Mediating Virtually, by Phone, and Online ⬥ Culture and its Relation to Conflict ⬥ Negotiation Skills

PAYMENT
Payment is accepted through cash or check (mail or drop off at 6126 W State Street Ste 303, Boise ID, 83706) or Venmo to Carol-Barkes

WHO SHOULD ATTEND
Anyone who wants to broaden their knowledge of conflict management techniques as well as mediators who want to broaden their skill set and grow their confidence in mediations.

INSTRUCTOR – CAROL BARKES
Fox TV has called Carol “one of the TOP Neuroscience and Conflict Resolution experts in the country.” She is a neuroscience-based conflict resolution professional, mediator, peak performance specialist and best-selling author with a wide variety of experience.